GETTING ACCESS

Getting started with your new app

The Scania Marketing Tool uses your Scania ID. In order to use the app, you need to perform the following steps with support of your local Scania IT support team or an authorized person who can order this for you. This step must be performed before downloading the app. Please allow 48 hours for access approval.

STEP 1

Order an XDS account through Scania Now. If you already have an XDS account you can jump to step 2.

Important! Make sure your phone number is registered to your XDS account for two-step authentication. As a user or admin, you also need to download the Authentication app (Microsoft Authenticator) on your phone and connect it to your XDS account.

STEP 2

Once you receive the XDS account, you need to order the correct access. In Scania Marketing Tool we have 2 types of roles, Marketing Tool User or Marketing Tool Administrator.

EX: Marketing_Tool_User_AR or Marketing_Tool_Admin_AR (AR = Argentina)

- The user role is for everyone who will use the app after downloading from the App stores.
- The Admin access is for the person who will work within the tool (back-end).You can order multiple Admin roles if you are responsible for more than 1 market.

If you are unsure what access to order, you should order the user access connected to your market.

Access can be ordered via Scania Now or IGA.
https://scania.service-now.com/
https://iga.scania.com

Search for Marketing_Tool and select the one that ends with the correct country code/BU name.
Access approval may take up to 24-36 hours.

If you have an XDS account but have trouble logging in to the app via the Azure ID, either with username or password. Please contact Customer support: cs.sodertalje@scania.com.

Information can also be found on the Reflex page

https://communication.reflex.scania.com/4.14825d9b17dbe7a0c913f625.html">

Scania Administrator will approve the access order and assign the user their role and access to a market(s).

STEP 3

Users then need to log in on their device. When this happens a record of the user is created.

After that, the Scania Administrator sees the record and is able to assign the app modules to the user within the user panel of the Commander. This step may take up to 24 hours.

(Once your market has onboarded and your local Org Admin has completed training, they will be able to assign the app module to users as well.)

Prior to downloading, we recommend restarting your device to clear the cache as that might slow down the installation process. Then go to the Appstore by following the links above for your device type and download Scania Marketing Tool.

Please make sure that you have a strong internet connection for initial download and installation. Additionally, please review the necessary device requirements here.

DOWNLOAD

ON YOUR DEVICE

STEP 4

Once you have the app installed on your device and are opening for the first time, select OK when asked for push notifications for content updates. If you select "Don't Allow", you will not get update notifications.

1. After logging in with your Azure ID, you will see the App name displayed on the left under AVAILABLE, touch the APP name to highlight it.

2. In the bottom half of the screen, touch the ACTIVATE button. You will see the progress status moving as the app loads to your device.

3. After it is loaded, swipe to the left and the app name will now appear on the ACTIVE side.

4. Now touch the app name to highlight it.

5. Then touch the LAUNCH button in the bottom, right corner. You are ready to use the app.

*If your progress status is moving very slowly. Cancel, close the app and then restart your phone and try again. Restarting your phone will help clear your phone's cache.

STEP 5

The app was designed to be intuitive for your sales needs. All the products and services specific to your market have been included. You can use the phone or tablet/PC versions to present information to your customers during an in-person or virtual call. This solution will save resources and costs on printing materials.

This app helps you establish better communication with your audience, navigating right to the information that is most important and relevant to them. Spec sheets and brochures can be shared directly from the app to your customer. You’ll also have direct links to the configurators and digital showrooms, when internet access is available. Additional toolsets like the TCO, will be added in the future to enhance the sales experience.

Getting Started

GETTING ACCESS